Variables & Definitions [Video]

Working with Variables

 

Variables are elements specific to your company or an order and can be inserted into templates. Variables will automatically display the relevant information per order when sent out.

Under the template editor, you can insert variables into your emails either by selecting "Insert into Editor" or "Copy Code."  Below are the definitions variables:

Company Name - Your company name/business will be displayed.  To change your company name, go to Account Settings >> Profile and edit the "Business Name" box.

Uploaded Logo Image - You may upload your store logo and this will display it.

Order - ID - The Amazon Order ID will be displayed.

Order - Purchase Date - The order purchase date will be displayed.

Order - Item Count - The number of units in the order will be displayed.

Order - Total Price -  The total price of the order will be displayed.

Order Shipping Date - Displays when the order is expected to ship.

Order Shipping Address 1 - Order Shipping Address Line 1

Order Shipping Address 2 - Order Shipping Address Line 2

Order Shipping City - Order Shipping City

Order Shipping State - Order Shipping State

Order Shipping Zip - Order Shipping Zip

Order Shipping Country - Order Shipping Country

Order Delivery Date (Estimated) - Displays when this order is estimated to be delivered.  (based on Amazon's estimated delivery date)

Customer Full Name - Customer's First and Last Name will be displayed.

Customer First Name - Customer's First Name will be displayed.

Product - Item Title(s) - The title of the items ordered will be displayed. If multiple items were purchased in a single order, each item title will be separated by a "|"

Product - Item Title(s) Short Version - The title of the items ordered will be displayed in truncated fashion. Max length is 50 chars for each item. So if an order has 3 items, they each will be 50 chars with '...' and '|' to separate the items.

Product - Custom Short Title -  Product Custom Short Title. You can edit to set custom product short titles!

Product - List of Items Title(s)-  A bullet list of items purchased will be displayed, with each item given its own row.

Product - Image - This will display a thumbnail image of the product the customer ordered.

Product - ASIN - The Product ASIN will de displayed.

Product - SKU - The Product SKU will de displayed.

Shipping Carrier Name - (e.g. UPS), FBA only

Shipping Tracking Number - (e.g. 1z12345678ABCDE), FBA only

Link - Contact Seller -  A link will be displayed directing to Amazon page where they can contact you

Link - Product Review Request -  A link will be displayed directing to Amazon page where the customer can leave a product review.

Link - Product Review Request - Star Image - 5 Solid Silver Stars

Link - Product Review Request - Yellow Star Image - 5 Yellow Stars

Link - Product Review Request - Yellow Star Image (b) - 5 Yellow Star Outlined

Link - Product Review Request - Yellow Star Image (c) - 5 Solid Yellow Stars

Link - Product Review Request - Product Image - Image of the product from Amazon.

Link - Feedback Request - A link will be displayed directing to Amazon page where the customer can leave a seller feedback.

Link - Feedback Request - Star Image - 5 Solid Silver Stars

Link - Feedback Request - Yellow Star Image - 5 Yellow Stars

Link - Feedback Request - Yellow Star Image (b) - 5 Yellow Star Outlined

Link - Feedback Request - Yellow Star Image (c) - 5 Solid Yellow Stars

Link - Feedback Removal - A link will be displayed directing to Amazon page where the customer can remove their feedback.

Link - View Order - Takes you to amazon order detail page.

Link - View Order - Amazon Order Id- Displays Order ID.

Link - Shipment Tracking - Links to Carrier Tracking Website (If carrier site is unavailable "ie: Amazon Delivery" defaults to order detail page)

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