Do campaigns apply to past orders? How can I send emails to orders placed prior to signing up?

When a campaign is created,  emails will only be sent out to new orders that come in.  They will not target past orders.

When you first sign up, Feedbackwhiz will load orders from the past 12 months.  If you would like to send emails to past orders, you will have use the order manager to send emails.  Click here to learn how.  Keep in mind that customers can only leave feedback within 90 days from their purchase.

Have more questions? Submit a request


Please sign in to leave a comment.