Why are my open rates zero 0?

If you check your open rates from the campaign manager, and you notice that you have sent a good amount of emails and the open rate says 0, this is because you have either mis-typed your amazon seller email address or its not an approved or registered email user.

To fix this, go to

ACCOUNTS SETTINGS<MARKETPLACES SETTINGS

Check that the email address you entered in the Amazon Sellers Email address box is spelled correctly.  If it is, make sure its either a registered or approved sender in your seller central.

 

To view the approved/registered email address in Amazon, click

https://sellercentral.amazon.com/gp/communication-manager/address-authorization.html?ie=UTF8

Check the Registered senders email or approved senders to make sure that the email address entered in FeedbackWhiz matches exactly.  Then click Done!

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