FeedbackWhiz
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  1. FeedbackWhiz
  2. Feedback & Email Management
  3. FAQ

FAQ

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  • How do I Automate Emails?
  • Which campaign type should I use?
  • What are the upcoming TOS changes?
  • How can I verify if the Amazon Review Request button has been triggered by FeedbackWhiz?
  • How do I check if my emails are going through successfully?
  • How to troubleshoot warning messages inside template builder
  • Do campaigns apply to past orders? How can I send emails to orders placed prior to signing up?
  • How do I set up the Buyer's Preferred Language?
  • How will Amazon's data protection policy impact your email template variables?
  • What is a campaign and how many can I run at once?
  • Why is the campaign preview showing me the wrong data for my campaigns?
  • Why am I getting emails from Amazon about "your message to the buyer cannot be delivered"?
  • Why do my links in my test email direct me to an error message?
  • How do I automatically mark orders as Do Not Solicit via email?
  • How can I send an email right after an order is placed?
  • How to remove or clear email queues?
  • How do I target repeat buyers using the Buyer's Purchase Count advanced filter?
  • How do I use the Campaign Manager labels?
  • How to upload my logo image?
  • How Can I create multiple email campaigns with different content?
  • I received a negative feedback, how do I get it removed?
  • I'm getting the 16,000 character limit error when I create my template